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One report, no account (guest purchase)

Trying again after a declined card

What happens when you return to a guest purchase after a card was declined or checkout was closed early.

Written By Arnoe

Last updated About 1 month ago

Coming back to try again

If your card was declined, or you closed the Paystack tab partway through, you don’t have to search for the property again or retype your email. Follow the link you were on back to Confirm & Pay, and the same property and the same email address are still there, waiting on a card.

What “Payment failed” means here

Nothing was charged. The screen says so plainly, and the report you were about to buy is still exactly where you left it — one more attempt at Pay is all it takes.

If you already paid

A purchase that’s already been paid for, or already delivered, won’t offer to sell you the same report twice. Land back on Confirm & Pay for a reference that’s already settled, and you’ll see a message saying it’s already been paid for — not a second Pay button charging your card again.

If you’ve lost the link

Nothing is lost for good — search the same address again at findproperly.co.za/report. A fresh search costs nothing; you’re only charged again once you confirm and pay a second time.

Next: findproperly.co.za/report is the way back in, whether you’re picking up where you left off or starting over.